Community Recovery Services

Sara Riel provides access for service recipients with serious and persistent mental illness to a holistic model of service delivery that includes: affordable, integrated housing of their choosing in the community support to fulfill desired roles in the community; support in setting and achieving rehabilitation and recovery goals including harm reduction related to substance use; access to medical, social and spiritual supports; medication management support; support to find and maintain competitive employment, and access to peer led respite support services to help address their self-identified needs.

Services Provided:


Housing Assistance

The Sara Riel Mental Health support team embraces a psychosocial rehabilitation approach to recovery from mental health challenges. This is accomplished both through one on one counseling and goal setting sessions with the client's mental health counselor and case manager, as well as through skills development focus group sessions. In addition this professionally skilled service team provides a curriculum of life skills development instruction and workshops to help empower individuals towards attaining their goals and maximizing personal autonomy and independence within their community of choice.

Program Activities:

Assistance with finding, getting and keeping housing

The SRI Services team will:

  • Assist clients in securing safe housing and providing the support services necessary to establish and maintain a stable housing tenancy
  • Assist clients in the completion of related tenancy documentation and negotiations with landlords
  • Assist participants in obtaining items required for establishing a household
  • Provide the supports required for participants to maintain housing, i.e. assistance with payment of rent and utilities, maintenance of the environment, negotiation and maintenance of relationships with the landlord and neighbors
  • In cooperation with the SRI services team and external agents as needed, assess the client's life skills necessary to maintain a stable household and assist them in engaging in their mental health recovery process.
  • Providing opportunity for individuals who determine this as a recovery goal, to help develop their employment skills leading to employment opportunities.

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Counseling Services

  • Clients meet once each week - or as needed - with a clinician for counseling in such areas as management of anxiety/stress and symptoms related to mental illness, improving relationships with others, developing coping skills, harm reduction / substance use counseling, problem solving and other issues that the client identifies as creating a barrier to recovery; length of sessions varies according to clients needs.
  • Clinicians work together with clients to develop rehabilitation plans and to support clients in achieving rehabilitation goals identified in the rehabilitation and recovery plan.
  • Clinicians work together with clients to develop natural and services networks in the community in accordance to the individual rehabilitation and recovery plan.
  • Clinicians network with other agencies or professionals in the community who are linked with the client.
  • Clinicians work closely with Mental Health Support Workers on priority areas for skills development as outlined in the individual rehabilitation and recovery plan for each client.

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Case Management

  • Counsellors and Mental Health Support Workers communicate and collaborate (with consent) with family members and/or professionals involved in the service recipients care (psychiatrists, therapists, financial counselors, public trustee, medical doctors, representatives from other organizations providing additional services, other community agencies, etc.).
  • Counsellors and Mental Health Support Workers will work closely with service recipients to determine their interests and identify meaningful ways to connect and integrate the service recipient into the community. Spiritual, cultural, social and leisure may be areas where staff can facilitate client participation.
  • Counsellors and Mental Health Support Workers provide assistance to service recipients to ensure that they receive their medications and learn to take them according to physician’s prescriptions. This may be accomplished through prompts, goal setting, and where appropriate, assistance with transportation to pharmacy or doctor’s office for medication administration.

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Crisis Support

  • Counsellors and Mental Health Support Workers are able to increase their level of support as needed. If the service recipient is experiencing a temporary crisis that could threaten their ability to remain stable or live independently.
  • Crisis plans will be developed in tandem with Rehabilitation and Recovery Plans to reduce reliance on other emergency care services.
  • Service recipients will be instructed on how to access additional community crisis resources.
  • Sara Riel Inc. manages an after-hours “on-Call” emergency support line from 4:30 p.m. to 8:00 a.m. daily and 24 hours a day on weekends and holidays. This service, delivered by Mental Health Counsellors and management, is able to assist service recipients in emergent situations as well as provide support to staff working after business hours or 24-hour shifts.

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Community Mentorship/Mental Health Support Workers

  • Mental Health Support Workers perform regularly scheduled visits to the service recipient’s home as per their Rehabilitation and Recovery Plan to assess their instrumental activities of daily living (IADL’s) and to develop action plans to address deficits in maintaining their tenancy.
  • Service recipients receive support to improve and maintain their IADL’s: managing finances; handling transportation (driving or navigating public transit); shopping; preparing meals; using communication devices; managing medications; housekeeping and basic home maintenance - to build on current abilities and to improve the quality of life.

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The Participant Exits the Program When:

  • They have self selected out of the program
  • They are situated in a stable housing situation and they no longer require housing or support services
  • When they are situated in a stable housing situation and their service needs are being fully met through other external agencies

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If you are interested in applying for the Mental Health Support Services, download and complete the Application Form.

Email, fax, post or deliver your completed application to:
Judy Klein-Taylor
E-Mail: jklein-taylor@sararielinc.com
Phone: 204-237-9263 Ext 149 or DIRECT 204-237-7165
Fax: 204-233-2564

Mailing Address:
Sara Riel Inc.
101-66 Moore Avenue
Winnipeg, MB R2M 2C4